Payment Policies

Tuition Policies

Our tuition will be based on 4 weeks (20 weekdays), and invoices will be provided on a monthly basis in your Optimus account.

Furthermore, if there is a holiday that is observed by Optimus and we are CLOSED, the tuition for that month will be prorated.

* Optimus is CLOSED on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the following day (Thursday and Friday), and Christmas Day.

** For all other holidays, Optimus is OPEN, and tuition will be invoiced. For example, Optimus is OPEN on the following holidays: Veteran's Day, Martin Luther King Jr. Day, President's Day, Columbus Day, Lincoln's Birthday, etc.

We want to clarify our updated tuition policy with the following examples:

1. For April, there are a total of 22 weekdays. Therefore, the April invoice will include the two additional days.

2. For September, students will be invoiced from September 1st to September 31st. However, because Optimus will be CLOSED on Labor Day (September 7th), tuition will be prorated not to include the holiday.

3. For the week of Thanksgiving, students who attend OLS Thanksgiving week (Monday thru Wednesday) will NOT be invoiced for the Thursday and Friday of that week because Optimus is CLOSED. Should you decide NOT to send your students during Thanksgiving week, Optimus will NOT invoice you for that entire week.

How to View Your Invoice

To view your invoice, please log into your student’s Optimus account. Once logged into your student’s account, please select “Invoice / Tax Info.” You will then be directed to the “OLS Invoice / Receipt” page. On the page, you will have access to a calendar. In the calendar, please select the month that you would like to view your invoice.

Thanksgiving, Winter and Spring Break

During Thanksgiving, Winter, and Spring Break, students typically have 4 weeks off (1 week for the Thanksgiving Break, 2 weeks for the Winter Break, and 1 week for the Spring break.) It would be up to the parent's discretion to have their student attend Optimus during those weeks.

Optimus is OPEN during Thanksgiving Break (CLOSED on Thanksgiving Day and the Friday after), Winter Break (CLOSED on Christmas Day and New Years Day), and Spring Break! During these break times, students may attend Optimus from 8 am to 6 pm with no additional fee. Furthermore, parents are provided with the flexibility of having their tuition prorated should they decide not to have their students attend during those weeks. For example, if your student is not attending Optimus during the Spring break, tuition will be prorated not to include the Spring break. However, we do not offer daily prorated tuition for the Thanksgiving, Winter, and Spring break.

No Registration Fee & Refund

It is common policy at most learning centers to charge a registration fee upon signing up your son or daughter. At Optimus, we believe the quality of our services speaks for themselves, and we see no need to charge you a nonrefundable, upfront fee. We pride ourselves on the fact that our clients can test our services with no financial obligation. To take it even one step further, if at any point you are unsatisfied with our service, you can discontinue your student’s enrollment at Optimus and receive a prorated refund with only two weeks’ notice. However, refunds are not applicable to students who are enrolled in our Summer Program or our monthly classes (i.e. book club class, enrichment class). Furthermore, monthly classes (i.e., book club class, enrichment class) are not subject to refunds, credit or rescheduling.

Late Fee

Tuition payments are due in advance of the enrollment period (4 weeks) that you are paying for. For example, payments for the enrollment period, July 5 – July 30, 2021, are due by the third day of the enrollment period, July 7, 2021. Any payments that are not made by the 3rd date of the enrollment period will be considered past due and will be charged a late fee of $30.

Absence Notification For Pickup Service

Please call or email Optimus by 10 am of the date of your student's absence if you know your child will not need to be picked up due to absence or parent's pickup. We understand that parents might accidentally forget to notify Optimus so we won't penalize you for your first absence without notification. However, your child might have been the only child we needed to pick up that day, or our driver has to go to the admin office to see if your child came to school while other students are waiting in the van. For this reason, every absence without notification after your first will be charged a $30 driver fee. More than three absences without warning may result in removal from our pickup service. We appreciate your understanding in this matter and thank you for notifying us as soon as possible.

Late Pick-up Charge

Parents are required to pick up students by 6:00 pm. Due to the late pick-up, our teachers are required to stay overtime to supervise students who are picked up late. We ask you to please be respectful of our teachers’ time by arriving on time to pick up your student.
If you are late picking up your student, a late fee of $10 plus $1 per minute that you are late picking up your student will be added to your invoice. For example, if you pick up your student at 6:15 pm, you will be charged the late fee of $10 plus $15 because your student was picked up 15 minutes late.
$10 (Late Fee) + $15 ($1 / per minute) = $25.
We understand that emergencies may occasionally arise, and that may cause you to be late picking up your child. If an emergency arises, please call us at (714) 990-9902.

Pick-up Service for Private Tutoring Students

In addition to our afterschool pick-up service, we offer pick-up service for our private tutoring students. Pick-up service is $10 per student per day. Pick-up service is only available to our private tutoring students if there is a vacancy in our vehicles.

Cancellation

We require cancellation notice at least 2 weeks prior to a student's withdrawal. Please give notice by emailing info@optimuslearningschool.com. If we are not given two weeks' notice, you will be subject to pay up to 4 weeks of tuition to cover the costs we incur due to late notification. If you decide not to pay, your account will be referred to a third-party collection agency. This cancelation policy applies to ALL OLS programs and classes.

Private Tutoring Class Cancellation

If a student wants to cancel an individual private tutoring lesson, the student must provide a 48-hour notice before the class to be eligible to receive credit that may be used toward future classes.

Multiple Sibling Discount

While every parent, of course, wants the best for all of their children, we know that the financial burden of sending all of your little learners to an after school program at the same time can become substantial. At Optimus, we are willing to shoulder some of that burden for you. We welcome and encourage you to bring all of your children by offering a 10% discount on your second child’s tuition and a 15% discount on your third child’s tuition. These discounts will be applied to the lesser amount. Do you have even more than three children? No problem! Arrange a meeting with the director and we will handle your situation personally!

Military Discount

Optimus thanks the American troops for all they do! To show our appreciation and support, all active-duty military members receive a 5% discount on their child’s tuition!

Huge Discount on Tuition for Full School Year

We know how important it is for working parents to have a safe, reliable place to send their kids every day after school, and nobody has the time to keep changing those arrangements throughout the school year. Being able to sign up for a full school year of our after school program allows you to reserve your child’s spot for the whole school year so that you can rest at ease and make sure your child is getting all the help they need at the same time. Now, you have even more incentive to go ahead and sign your child up for a full school year at Optimus because you can save over $500 on tuition!

We offer 10% off tuition if you sign up for a full school year of our after school program before the start of your student’s school year. We are offering a sibling discount to families who have 2 or more students they want to enroll. The first sibling will receive 10% off tuition, the second sibling will receive 15% off tuition, the third sibling will receive 20% off tuition, and if there are more than three siblings please make an appointment with our director and discuss further payment options.

Take full advantage of the savings AND all the progress and success your child is capable of by signing up for a full school year with Optimus After School! In order to receive this discount, the full school year's tuition must be made before your child starts his/her school year.

Piano Lesson Discount

We offer 10% off tuition if you sign up for a full school year of our piano lessons before the start of your student’s school year.

Private Tutoring Discount

Optimus now offers two options to make private lessons more affordable for you. If you sign up for 50 hours of one-on-one instruction in any subject and pay upfront, you will receive a 5% discount on the total tuition. If you sign up for 100 hours of one-on-one instruction in any subject and pay upfront, you will receive a 10% discount on the total tuition. For more information, please read our blog.

*All discounts are subject to terms and conditions set forth by Optimus Learning School*

Summer Early Bird Discount

We offer 10% off tuition if you sign up for our summer program before March 31st. We are offering a sibling discount to families who have 2 or more kids they want to enroll. The first sibling will receive 10% off tuition, the second sibling will receive 15% off tuition. For more information, please read our blog.

Summer Tuition

During the summer, our monthly tuition schedule changes to a weekly tuition schedule. We allow students to enroll in our summer programs weekly to accommodate their various vacation times. Therefore, how we calculate tuition is based on the weeks that your student is enrolled in. For example, James will enroll in the summer program for a total of four weeks. The four weeks are not consecutive because his family has decided to take a vacation. Since James has enrolled in a total of four weeks, the tuition amount for the entire four weeks is due upon enrollment.

Summer Tentative Vacation

We understand that sometimes vacation dates are not confirmed and we will accommodate rescheduling of dates of attendance if space is available and if we receive advanced notice. Advanced notice must be provided by email and be given at least a week before the absence. Please email info@optimuslearningschool.com.

Summer Refund Policy

Optimus does NOT provide refunds.

Summer Absence

Optimus does not provide refunds for any absences.